Am having issues with the account key and I want to disable it but I can't because I ca...

GetHuman-akpilazi's customer service issue with Yahoo from July 2018

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The issue in GetHuman-akpilazi's own words
Am having issues with the account key and I want to disable it but I can't because I can't login and I have been following the due procedures to recover my account key but when ever I request for the key they don't send it to me and am still using the number I used in registering but still they are not sending it and I have received the oh no message and today will make it the second day and I really need to access my account to collect vital information's.
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Customer service issue
Reported by GetHuman-akpilazi
Jul 19th, 2018 - a yr ago
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GetHuman-akpilazi started working on this issue
Jul 19th, 2018 12:42pm
GetHuman-akpilazi indicated the issue is not fixed yet.
Jul 19th, 2018 6:36pm