The verification code won’t go to my phone even though I have the same number

GetHuman894728's customer service issue with Yahoo from July 2018

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The issue in GetHuman894728's own words
Getting into my account ... My PureTableHD@yahoo.com account won’t send my account code to my phone when I try to verify it’s me the number is ***-***-**** It should be the same number I have but it won’t send. I want to see if you can change the number or what’s wrong with it not sending it to my phone.
Getting me into my account
About * or * years
Everything but getting a human to help
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Yahoo

My yahoo email
Customer service issue
Reported by GetHuman894728
Jul 18th, 2018 - a yr ago
I have an issue with Yahoo too
Not resolved
Seen by 6 customers so far
Similar issue to 33385 others
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Timeline
GetHuman894728 started working on this issue
Jul 18th, 2018 9:47pm