Please decouple my email from my exhusbands. Mine is *****@***.com but previously...

GetHuman890615's customer service issue with Yahoo from July 2018

32851 similar
0 following
Help with my Yahoo issue
Did we steer you to the right help?
Waiting to see if GetHuman890615 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman890615's own words
Please decouple my email from my exhusbands. Mine is *****@***.com but previously *****@***.com. His account is *****@***.com. when I use my name, email address shows his name. Recently I updated my password on ATT, and had to delete, then add back my Yahoo app. Frank (*****@***.com) also received an update message ***-***-****. I think this is Yahoo issue rather than ATT
GetHuman890615 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman890615 fixed the problem
We are waiting for GetHuman890615 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Yahoo customer problems.
How Do I Recover My Hacked Yahoo Email Account?How Do I Recover My Yahoo Password Without a Security Question?How Do I Recover My Yahoo Password Without the Phone Number or Email on the Account?
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman890615 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman890615
Jul 17th, 2018 - a yr ago
I have an issue with Yahoo too
Seen by 2 customers so far
Similar issue to 32851 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Name of Account Holder
GetHuman890615 started working on this issue
Jul 17th, 2018 7:52pm
GetHuman890615 indicated the issue is not fixed yet.
Jul 17th, 2018 8:58pm