I've been trying to regain access to my account but have been unsuccessful in doing so...

GetHuman-deionmar's customer service issue with Yahoo from July 2018

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The issue in GetHuman-deionmar's own words
I've been trying to regain access to my account but have been unsuccessful in doing so. My log in information is correct but once I click log in, it tells me that a text will be sent to my old number that was connected as a recovery back up. But I haven't had the number (***-***-****) every since ****. I never updated my number into my account. Is there any way that could reset that way of recovery? Please!
GetHuman-deionmar did not yet indicate what Yahoo should do to make this right.
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Customer service issue
Reported by GetHuman-deionmar
Jul 17th, 2018 - a yr ago
I have an issue with Yahoo too
Seen by 1 customer so far
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Items needed
Email on Account
Name of Account Holder
GetHuman-deionmar started working on this issue
Jul 17th, 2018 7:37pm
GetHuman-deionmar indicated the issue is not fixed yet.
Jul 17th, 2018 7:37pm