Hello,*I did a backup and restore on my phone because I was afraid it had a virus or sp...

GetHuman885867's customer service issue with Yahoo from July 2018

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The issue in GetHuman885867's own words
Hello,*I did a backup and restore on my phone because I was afraid it had a virus or spyware. My phone number on the account had changed. My old cell being (***) ***-****. My new number is (***) ***-****. My yahoo email address is R*****@***.com. I forgot my password because I never had to sign in.*Also the account key is active. I can't use it. It will only go to a wrong number. Please help.*Rachel Thompson *** Ridgeway St*Mt Holly NJ ********* *** ****
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Yahoo

Customer service issue
Reported by GetHuman885867
Jul 17th, 2018 - a yr ago
I have an issue with Yahoo too
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Seen by 1 customer so far
Similar issue to 32833 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman885867 started working on this issue
Jul 17th, 2018 7:16pm
GetHuman885867 indicated the issue is not fixed yet.
Jul 17th, 2018 7:16pm