Yahoo email - Unable to sign in. Was sent a temporary sign in password and it does not...

GetHuman-suzieg's customer service issue with Yahoo from July 2018

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Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-suzieg's own words
Yahoo email - Unable to sign in. Was sent a temporary sign in password and it does not work. Can't get pass the robot ****. Security answers do not match what yahoo has on record, which is apparently incorrect. HAVE BEEN WORKING ON THIS SINCE ** AM!!!!
GetHuman-suzieg did not yet indicate what Yahoo should do to make this right.
Why does this matter. Answer apx ** years
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Customer service issue
Reported by GetHuman-suzieg
Jul 15th, 2018 - a yr ago
I have an issue with Yahoo too
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Seen by 6 customers so far
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Items needed
Email on Account
Name of Account Holder
GetHuman-suzieg started working on this issue
Jul 15th, 2018 3:21pm