On or about June **st, (last day my email was synced) the password for my email account...

GetHuman-juliebel's customer service issue with Yahoo from July 2018

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The issue in GetHuman-juliebel's own words
On or about June **st, (last day my email was synced) the password for my email account (*****@***.com) was changed and not by me. My password (wer**rew) has been the same for quite some time and before that I believe it was probably jls***. I have gone through the process to reset my password but the new one gets sent to this same email address that I cannot access. Is there another method I can use? Phone number doesn't work either because it doesn't recognize my cell or home number so evidently I neglected to set up recovery email*phone * for my account. Can customer service please assist? An alternate email that also belongs to me is *****@***.com.
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Customer service issue
Reported by GetHuman-juliebel
Jul 3rd, 2018 - a yr ago
I have an issue with Yahoo too
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GetHuman-juliebel started working on this issue
Jul 3rd, 2018 11:10pm