I am trying to log into my Yahoo account but I forgot the password to my account. When...

GetHuman-picketts's customer service issue with Yahoo from July 2018

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The issue in GetHuman-picketts's own words
I am trying to log into my Yahoo account but I forgot the password to my account. When I go to try and redo my password it gives me * options one is name and birthday and the second one is via text message by cell phone. When I put my birthday in it says that my birthday is not recognized by the account. When I try to redo my password on the phone it doesn't give me the option to add a new number because I no longer have the phone numbers. What can I do to reset my password and log into my yahoo account?
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Yahoo

Customer service issue
Reported by GetHuman-picketts
Jul 2nd, 2018 - a yr ago
I have an issue with Yahoo too
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Similar issue to 25562 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-picketts started working on this issue
Jul 2nd, 2018 7:12pm
GetHuman-picketts indicated the issue is not fixed yet.
Jul 2nd, 2018 11:59pm
GetHuman-picketts indicated the issue is not fixed yet.
Jul 4th, 2018 12:09am