I am trying to make my husband a business email. We successfully did that, but after we...

GetHuman842312's customer service issue with Yahoo from July 2018

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The issue in GetHuman842312's own words
I am trying to make my husband a business email. We successfully did that, but after we logged in for the first time it told us to pick a provider and the options are google, outlook, or AOL. I am not sure why it is doing this, but I could not get around it so I tried to pick google. It then proceeded to tell me that I had the wrong password and it was telling me the phone number I had on file was wrong and it tried to change the email address from "@yahoo.com" to "@gmail.com" How do I get access to this new email's inbox?
GetHuman842312 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman842312
Jul 2nd, 2018 - a yr ago
I have an issue with Yahoo too
Fixed
Seen by 8 customers so far
Similar issue to 25471 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman842312 started working on this issue
Jul 2nd, 2018 4:38pm
GetHuman842312 shared this issue with others over email
Jul 2nd, 2018 4:43pm
GetHuman842312 indicated the issue is not fixed yet.
Jul 3rd, 2018 12:03am
GetHuman842312 indicated the issue is not fixed yet.
Jul 3rd, 2018 12:34am
GetHuman842312 indicated the issue is not fixed yet.
Jul 10th, 2018 12:07am
GetHuman842312 indicated the issue is not fixed yet.
Jul 11th, 2018 8:31pm
GetHuman842312 indicated the issue is not fixed yet.
Jul 11th, 2018 11:08pm
GetHuman842312 indicated the issue is not fixed yet.
Jul 12th, 2018 2:49am