i am having an issue accessing my yahoo mail account which i have had since ****. i rec...

GetHuman-gabecyr's customer service issue with Yahoo from July 2018

Help with my Yahoo issue
The issue in GetHuman-gabecyr's own words
i am having an issue accessing my yahoo mail account which i have had since ****. i recently switched phone numbers and the security page wants to send the account key to my old number and a gmail account that i don't recognize. utilizing the Yahoo help page only sends me in a circle and doesn't resolve my issue. please help. i have sensitive information I am trying to access and I am currently unable.
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Yahoo

Customer service issue
Reported by GetHuman-gabecyr
Jul 1st, 2018 - 10 mons ago
I have an issue with Yahoo too
Fixed
Seen by 9 customers so far
Similar issue to 25060 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-gabecyr started working on this issue
Jul 1st, 2018 8:34pm
GetHuman-gabecyr indicated the issue is not fixed yet.
Jul 1st, 2018 9:34pm
GetHuman-gabecyr indicated the issue is not fixed yet.
Jul 2nd, 2018 9:58pm
GetHuman-gabecyr indicated the issue is not fixed yet.
Jul 18th, 2018 10:29pm
GetHuman-gabecyr indicated the issue is not fixed yet.
Jul 18th, 2018 10:29pm
GetHuman-gabecyr indicated the issue is not fixed yet.
Sep 5th, 2018 5:09pm