I'm trying to access my email at *****@***.com but can't remember the password. I recen...

GetHuman-cpitman's customer service issue with Yahoo from July 2018

29 views | 24861 similar | 0 following
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The issue in GetHuman-cpitman's own words
Get into my email ... I'm trying to access my email at *****@***.com but can't remember the password. I recently sent a password reset for my Facebook to it. I remember the last four numbers of my old phone number witch is **** but I no longer have that number and it wants to send a key to it.
If I change my number and can't remember my password. I can't gain access through a text to that old number
I just need my password reset. I know my full name on the account and can even provide identification of who I am
I have two Yahoo accounts and I've been using Yahoo for over ** years. I would expect a live chat or customers number to call and if I can verify my number attached to the account and even a recent email sent to it that I requested as well as answer security questions if need be I should be able to gain access
Just Yahoo help center
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Yahoo account
Customer service issue
Reported by GetHuman-cpitman
Jul 1st, 2018 - 5 years ago
Seen by 29 customers so far
Similar issue to 24861 others
0 customers following this
Items needed
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Name of Account Holder


GetHuman-cpitman started working on this issue
Jul 1st, 2018 11:51am
GetHuman-cpitman indicated the issue is not fixed yet.
Jul 1st, 2018 6:54pm
GetHuman-cpitman indicated the issue is not fixed yet.
Jul 2nd, 2018 12:57pm
GetHuman-cpitman indicated the issue is not fixed yet.
Jul 6th, 2018 11:52am