I'm trying to access my email at *****@***.com but can't remember the password. I recen...
GetHuman-cpitman's customer service issue with Yahoo from July 2018
Help with my Yahoo issue
GetHuman-cpitman's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cpitman will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cpitman can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Yahoo has better answers for you: Yahoo Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-cpitman's own words
Get into my email ... I'm trying to access my email at *****@***.com but can't remember the password. I recently sent a password reset for my Facebook to it. I remember the last four numbers of my old phone number witch is **** but I no longer have that number and it wants to send a key to it.
If I change my number and can't remember my password. I can't gain access through a text to that old number
I just need my password reset. I know my full name on the account and can even provide identification of who I am
I have two Yahoo accounts and I've been using Yahoo for over ** years. I would expect a live chat or customers number to call and if I can verify my number attached to the account and even a recent email sent to it that I requested as well as answer security questions if need be I should be able to gain access
Just Yahoo help center
I have an issue with Yahoo too
How GetHuman-cpitman fixed the problem
We are waiting for GetHuman-cpitman to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.