I went to prison and when I got out it didn't recognize my password. My email is...

GetHuman-jeffstew's customer service issue with Yahoo from June 2018

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Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-jeffstew's own words
I went to prison and when I got out it didn't recognize my password. My email is *****@***.com *And my password was*dx*ptlqqyh it work to sign into kabam games. And my Facebook account but for some reason it won't let me get into my email. On top of that my phone number isn't the same and I dont have the one registered on it which I believe was *** ******* and now my new one is ********** and some how that's registered to someone else. Its frustrating please help. Thank you
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Yahoo

Customer service issue
Reported by GetHuman-jeffstew
Jun 30th, 2018 - a yr ago
I have an issue with Yahoo too
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-jeffstew started working on this issue
Jun 30th, 2018 6:33pm
GetHuman-jeffstew indicated the issue is not fixed yet.
Jun 30th, 2018 7:36pm