I have been using an account for years and then awhile back you guys had that problem w...

GetHuman-herotrut's customer service issue with Yahoo from June 2018

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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-herotrut's own words
I have been using an account for years and then awhile back you guys had that problem with account being hacked and it wanted me to reset my password but it wanted me to sign into my old address that doesn't exist anymore I remember the email cause I sign into Facebook with it still I need in it because I need to change my PlayStation password the email I'm trying to access is *****@***.com and the account for recovery is P*****@***.com if you could just reactivate the Preston one that should work or if you could just help me get into the lacey account it'd really help me hope to hear from you soon
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Yahoo

Customer service issue
Reported by GetHuman-herotrut
Jun 28th, 2018 - a yr ago
I have an issue with Yahoo too
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Similar issue to 23752 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-herotrut started working on this issue
Jun 28th, 2018 11:38pm