I have been using an account for years and then awhile back you guys had that problem w...
GetHuman-herotrut's customer service issue with Yahoo from June 2018
Help with my Yahoo issue
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Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-herotrut will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-herotrut can let us know if they help or not.
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-herotrut's own words
I have been using an account for years and then awhile back you guys had that problem with account being hacked and it wanted me to reset my password but it wanted me to sign into my old address that doesn't exist anymore I remember the email cause I sign into Facebook with it still I need in it because I need to change my PlayStation password the email I'm trying to access is *****@***.com and the account for recovery is P*****@***.com if you could just reactivate the Preston one that should work or if you could just help me get into the lacey account it'd really help me hope to hear from you soon
GetHuman-herotrut did not yet indicate what Yahoo should do to make this right.
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