A Russian hacker was sending spam (malware, adware) to my contacts through my sbcglobal...

GetHuman-nmutch's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
A Russian hacker was sending spam (malware, adware) to my contacts through my sbcglobal.net email acct. They changed the pw and I want the hacker removed!
I trust that Yahoo will make this right and come up with a resolution that is fair.
Help with my Yahoo issue
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Customer service issue
Reported by GetHuman-nmutch
Jun 25th, 2018 - 2 mons ago
I have an issue with Yahoo too
Fixed
Seen by 5 customers so far
Similar issue to 22138 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-nmutch started working on this issue
Jun 25th 10:56pm
GetHuman-nmutch indicated the issue is not fixed yet.
Jun 26th 12:04am