Can not reset old password becAuse only option given is a text to an old phone

GetHuman-krystyld's customer service issue with Yahoo from June 2018

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The issue in GetHuman-krystyld's own words
The problem: Can not reset old password becAuse only option given is a text to an old phone
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Customer service issue
Reported by GetHuman-krystyld
Jun 25th, 2018 - 4 mons ago
I have an issue with Yahoo too
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Seen by 2 customers so far
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GetHuman-krystyld started working on this issue
Jun 25th 6:04pm