Can not reset old p***word becAuse only option given is a text to an old phone

GetHuman-krystyld's customer service issue with Yahoo from June 2018

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Help with my Yahoo issue
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Email on Account, Username, Password, and Name of Account Holder
GetHuman-krystyld's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-krystyld will want to follow the link below to head to their help center. We will check on GetHuman-krystyld later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-krystyld's own words:
The problem I ran into: Can not reset old p***word becAuse only option given is a text to an old phone
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-krystyld
Jun 25th, 2018 - 2 mons ago
I have an issue with Yahoo too
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GetHuman-krystyld started working on this issue
Jun 25th 6:04pm