I have forgotten my password to my old email account... And then tells me to enter my b...

GetHuman818664's customer service issue with Yahoo from June 2018

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Help with my Yahoo issue
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GetHuman818664's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman818664 will want to follow the link below to head to their help center. We will check on GetHuman818664 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman818664 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman818664's own words
I have forgotten my password to my old email account... And then tells me to enter my backup phone number which I did but I no longer have that phone so I cannot get into my account to reset my password
GetHuman818664 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
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Yahoo

Customer service issue
Reported by GetHuman818664
Jun 25th, 2018 - 4 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 4 customers so far
Similar issue to 21974 others
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Timeline
GetHuman818664 started working on this issue
Jun 25th 4:22pm