I recently found out that someone was using my email address (*****@***.com)on a facebo...

GetHuman-sherika_'s customer service issue with Yahoo from June 2018

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GetHuman-sherika_'s next move: try the Yahoo help center again.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sherika_ will want to follow the link below to head to their help center. We will check on GetHuman-sherika_ later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-sherika_ may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-sherika_'s own words
I recently found out that someone was using my email address (*****@***.com)on a facebook account. I've deleted the account, but i wanted to make sure that the email address was secure, but I have forgotten the password and the security number is my old phone number. It seems my security isn't on there. I need access to my account ASAP.
GetHuman-sherika_ did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman-sherika_
Jun 25th, 2018 - 5 mons ago
I have an issue with Yahoo too
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Timeline
GetHuman-sherika_ started working on this issue
Jun 25th 3:20pm