I can’t log into my account because I have two alternatives I need to enter my old phon...

GetHuman818113's customer service issue with Yahoo from June 2018

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Help with my Yahoo issue
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The issue and preferred resolution, in GetHuman818113's own words:
I can’t log into my account because I have two alternatives I need to enter my old phone number or my old email address but I have neither access to any of that ... and I need in my yahoo account
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Yahoo

Customer service issue
Reported by GetHuman818113
Jun 25th, 2018 - 2 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
Similar issue to 21904 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman818113 started working on this issue
Jun 25th 2:28pm