A few months ago I had to switch to an account key to login to my email. I’ve recently...

GetHuman-baineska's customer service issue with Yahoo from June 2018

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The issue and preferred resolution, in GetHuman-baineska's own words:
A few months ago I had to switch to an account key to login to my email. I’ve recently had an issue with the phone that was receiving the account key notification and though the issue is now resolved, the solution involved completely wiping my phone and all the apps on it. I’m now trying to login again after redownloading the yahoo mail app. It wants an account key but I can’t get one because I’m not logged into the app. Unfortunately I do not have a recovery email connected to my yahoo account. My yahoo account is *****@***.com. Please let me know what I have to do to get into my email.
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Yahoo

Customer service issue
Reported by GetHuman-baineska
Jun 24th, 2018 - 2 mons ago
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-baineska started working on this issue
Jun 24th 3:54pm