Went to Sri Lanka on holiday and used my email there and ever since I could not recover...

GetHuman815716's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
Went to Sri Lanka on holiday and used my email there and ever since I could not recover my email as it says ‘could not recognise’ every time I try to log in. If I try to recover it with my phone number the email I want does not show up.The email ‘ *****@***.com ‘ is no being recognised and I would like it recovered as it is linked to many important things.
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman815716
Jun 24th, 2018 - 2 mons ago
I have an issue with Yahoo too
Fixed
Seen by 3 customers so far
Similar issue to 21495 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman815716 started working on this issue
Jun 24th 3:33pm
GetHuman815716 indicated the issue is not fixed yet.
Jun 26th 5:44pm