I recently dropped my phone in the toilet. So I switched companies and phone numbers, b...

GetHuman-shyiemwe's customer service issue with Yahoo from June 2018

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Help with my Yahoo issue
Before contacting them, items GetHuman-shyiemwe may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman-shyiemwe's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shyiemwe will want to follow the link below to head to their help center. We will check on GetHuman-shyiemwe later to make sure it's all set or try to help escalate.
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue and preferred resolution, in GetHuman-shyiemwe's own words:
I recently dropped my phone in the toilet. So I switched companies and phone numbers, both my Facebook and email is connected to my phone number and I use both of them to manage my business. And the email I used to access my Facebook I made a long time ago and I can’t remember it. So if I don’t have any access to my old phones or email is there any way I can get my email p***word?
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-shyiemwe
Jun 24th, 2018 - 2 mons ago
I have an issue with Yahoo too
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Seen by 2 customers so far
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GetHuman-shyiemwe started working on this issue
Jun 24th 12:37pm