Can't access my Yahoo account with my Fero phone. What's happening please?

GetHuman-elvisgan's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
The issue in GetHuman-elvisgan's own words
I was trying to login to my account ... I still can't access my Yahoo mail using my own phone and number I used in opening the account. Being told to input an account key that would be sent within **seconds to enable me proceed to my account, but the said key is never coming, never sent.
This was especially frustrating because I need to do check my messages
They could make this right by sending me the account key words or letters required for me to login using my phone number. They've done it before and it was successful.
I've been a customer for years. First, with *****@***.com in ****, which I lost - couldn't access anymore, so now using *****@***.com, which is more than a year now.
Yes, typed in my email and at later attempt, my phone number. But was told to wait for **seconds for a key to be sent for me to verify it is my phone and account. But the said key never comes despite repeated attempts.
I have an issue with Yahoo too
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Yahoo

Yahoo mail account, using Fero Android phone
Customer service issue
Reported by GetHuman-elvisgan
Jun 15th, 2018 - 9 mons ago
I have an issue with Yahoo too
Fixed
Seen by 5 customers so far
Similar issue to 18004 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-elvisgan started working on this issue
Jun 15th, 2018 7:11am
GetHuman-elvisgan indicated the issue is not fixed yet.
Jun 15th, 2018 7:11am
GetHuman-elvisgan indicated the issue is not fixed yet.
Jun 15th, 2018 7:28am