I no longer have access to my old Yahoo account I can't remember password my relation s...

GetHuman-helenjor's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
The issue in GetHuman-helenjor's own words
I no longer have access to my old Yahoo account I can't remember password my relation set my account up when I first came on as I wasn't sure how to do it We no longer speak haven't for years so I can't get access key account to reset password I don't have same number the number to its being * years It's extremely important I can gain access to my old Yahoo account its a very personal matter which involves my children please please can help me I don't know what else I can do to get my old account back
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Yahoo

Customer service issue
Reported by GetHuman-helenjor
Jun 12th, 2018 - 9 mons ago
I have an issue with Yahoo too
Fixed
Seen by 13 customers so far
Similar issue to 17022 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-helenjor started working on this issue
Jun 12th, 2018 9:24pm
GetHuman-helenjor indicated the issue is not fixed yet.
Jun 12th, 2018 9:24pm