Well I don't remember my password and I don't have the same phone number as I used to f...

GetHuman772592's customer service issue with Yahoo from June 2018

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1 following
Help with my Yahoo issue
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GetHuman772592's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman772592 will want to follow the link below to head to their help center. We will check on GetHuman772592 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman772592 may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman772592's own words
Well I don't remember my password and I don't have the same phone number as I used to for my Yahoo account and I really need to get into it I've even tried calling the person who has my old phone number to see if he would be kind enough to give me the digits to be able to change my password no luck. James*R*****@***.com is the email I am trying to get back into I don't remember the password and the old phone number that is verified is ***-***-**** and I've been trying to find a way to call customer service so I can just figure out a way to change my password so I can get back in to my email my name is James Roberts *** ****
GetHuman772592 did not yet indicate what Yahoo should do to make this right.
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Customer service issue
Reported by GetHuman772592
Jun 11th, 2018 - 9 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 5 customers so far
Similar issue to 16466 others
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GetHuman772592 started working on this issue
Jun 11th, 2018 5:50pm