I haven’t use my yahoo email in a while and I went to access it and couldn’t remember m...

GetHuman766440's customer service issue with Yahoo from June 2018

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Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman766440's own words
I haven’t use my yahoo email in a while and I went to access it and couldn’t remember my password. So I asked for a reminder and it asked for an old phone number for Phone I no longer have. The number is ***-***-****. Is there a way I can get a reset for my password because someone apparently has hacked my account and used it to hack into my Facebook. I’ve reset my Facebook account that’s not a problem but I would like to reset my yahoo password as well.
GetHuman766440 did not yet indicate what Yahoo should do to make this right.
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Customer service issue
Reported by GetHuman766440
Jun 9th, 2018 - a yr ago
I have an issue with Yahoo too
Not resolved
Seen by 7 customers so far
Similar issue to 532 others
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GetHuman766440 started working on this issue
Jun 9th, 2018 2:52pm