I would like to rest my yahoo password. I tried login to yahoo and select forgot password, as I have opend my yahoo account more than ** years ago, I forgot the answer for the security questions.. Then I have selected option - I can't answer this question. Then the site will take me to a help site. I am unable to reset my password with my mobile number as the number saved to yahoo account is not active now. Please help.

GetHuman-shybi's customer service issue with Yahoo from June 2018

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Help with my Yahoo issue
GetHuman-shybi's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shybi will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-shybi can let us know if they help or not.
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-shybi's own words
Login to yahoo mail ... Hi Team *I forgot my yahoo password. Could you please help me to reset?*I forgot the answer for the security questions. Apart from that the mobile number mapped to this account got which I'm no longer using. So unable to reset password by myself.**Your quick help is highly appreciated.**Thank you *Shybi Sebastian
NA
I would like to reset it as soon as possible. I remember my old password not the one which I forgot. Is there any way I can login with my old password?
More than ** years
No.
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Customer service issue
Reported by GetHuman-shybi
Jun 9th, 2018 - a yr ago
I have an issue with Yahoo too
Fixed
Seen by 30 customers so far
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-shybi started working on this issue
Jun 9th, 2018 5:09am
GetHuman-shybi indicated the issue is not fixed yet.
Jun 10th, 2018 8:45pm
GetHuman-shybi indicated the issue is not fixed yet.
Jun 10th, 2018 9:02pm
GetHuman-shybi indicated the issue is not fixed yet.
Jun 12th, 2018 10:26pm
GetHuman-shybi indicated the issue is not fixed yet.
Jun 12th, 2018 10:27pm
GetHuman-shybi indicated the issue is not fixed yet.
Jun 12th, 2018 10:28pm
GetHuman-shybi indicated the issue is not fixed yet.
Jun 14th, 2018 2:59am
GetHuman-shybi indicated the issue is not fixed yet.
Jun 14th, 2018 3:00am
GetHuman-shybi indicated the issue is not fixed yet.
Jun 20th, 2018 2:58am
GetHuman-shybi indicated the issue is not fixed yet.
Jun 20th, 2018 2:59am