Hello,**My grandma is having issues accessing her account (remembering her password). H...

GetHuman-maffiam's customer service issue with Yahoo from June 2018

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Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-maffiam's own words
Hello,**My grandma is having issues accessing her account (remembering her password). Her account is *****@***.com. Both of her phone numbers are on the account, her cell and her house phone. The problem is that neither of them have texting. Is there any way you can do a voice verification call so that she can unlock her account that way? She has been using Yahoo for many years.**Thank you.**SORRY I put the wrong contact e-mail (for me) it's *****@***.com!!!
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Yahoo

Customer service issue
Reported by GetHuman-maffiam
Jun 8th, 2018 - a yr ago
I have an issue with Yahoo too
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GetHuman-maffiam started working on this issue
Jun 8th, 2018 8:04pm