I am unable to acces my email due to the fact that I no longer posses either phone numb...

GetHuman-malsim's customer service issue with Yahoo from June 2018

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The issue in GetHuman-malsim's own words
I am unable to acces my email due to the fact that I no longer posses either phone numbers linked to my email account and I have no recovery email designated to my email account. I have a lot of valuable imformation in my email and it is vital for me to recover it. Help would be much appriciated, my email is *****@***.com and my password is "sirena**" however I cannot acces the required security key, due to my circumstances. Thank you.**Old phone number **-***-***-******Current number ***-***-****
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Yahoo

Customer service issue
Reported by GetHuman-malsim
Jun 8th, 2018 - a yr ago
I have an issue with Yahoo too
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Seen by 12 customers so far
Similar issue to 76 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-malsim started working on this issue
Jun 8th, 2018 7:41pm
GetHuman-malsim indicated the issue is not fixed yet.
Jun 15th, 2018 12:00am