I forgot my password and the phone number on file to receive a new code is out of commission.

GetHuman758734's customer service issue with Yahoo from June 2018

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Waiting to see what went wrong with our suggestion for how to get Yahoo help.
Before contacting them, items GetHuman758734 may need:
Email on Account, Username, Password, and Name of Account Holder
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Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman758734's own words
The problem: I forgot my password and the phone number on file to receive a new code is out of commission.
GetHuman758734 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman758734
Jun 7th, 2018 - 5 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 297 others
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Timeline
GetHuman758734 started working on this issue
Jun 7th 3:47am