Good morning, My yahoo email address is *****@***.com *Unfortunately I lost my old pass...

GetHuman-jrestrep's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-jrestrep's own words
Good morning, My yahoo email address is *****@***.com *Unfortunately I lost my old password. My alternate email adress was J*****@***.com, since I am not in the militay anymore, I do not have access to this alternate email address in case I want to change and reset my password. How can I go about getting a new password for my old yahoo account. Thank you.
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Customer service issue
Reported by GetHuman-jrestrep
Jun 7th, 2018 - 4 mons ago
I have an issue with Yahoo too
Fixed
Seen by 8 customers so far
Similar issue to 494 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-jrestrep started working on this issue
Jun 7th 3:16pm
GetHuman-jrestrep indicated the issue is not fixed yet.
Jun 7th 4:17pm