YAHOO is my primary email . Apparently my phone yahoo app had it locked i guess but i n...
GetHuman-hatchy's customer service issue with Yahoo from June 2018
Help with my Yahoo issue
First: share to improve GetHuman-hatchy's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hatchy's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hatchy will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-hatchy can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Yahoo has better answers for you: Yahoo Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-hatchy may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-hatchy's own words
YAHOO is my primary email . Apparently my phone yahoo app had it locked i guess but i no longer have that phone and its telling me to get on that device and just press the lock key . But in order i need to have the device i dont its broken and the numbers i have on the email both of then are old numbers i never got to update before it was too late before my phone broke and my number account canceled . Im just trying to get back into my email and have my emails back please.
GetHuman-hatchy did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-hatchy fixed the problem
We are waiting for GetHuman-hatchy to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.