I can't access my email because I can't remember my p***word to *****@***.com I can't...

GetHuman755654's customer service issue with Yahoo from June 2018

244 similar
0 following
Help with my Yahoo issue
Before contacting them, items GetHuman755654 may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman755654's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman755654 will want to follow the link below to head to their help center. We will check on GetHuman755654 later to make sure it's all set or try to help escalate.
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue and preferred resolution, in GetHuman755654's own words:
I can't access my email because I can't remember my p***word to *****@***.com I can't access my account because the phone number that is ***ociated with the account is no longer my phone number so I don't have access to it
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman755654
Jun 6th, 2018 - 2 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 5 customers so far
Similar issue to 244 others
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GetHuman755654 started working on this issue
Jun 6th 12:24pm