i bought a new iphone and my email didnt transfer. upon trying to sign in, it would no...

GetHuman-parkskim's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-parkskim's own words
i bought a new iphone and my email didnt transfer. upon trying to sign in, it would not take my password. it now reverts me to a screen with an old email address that i dont have anymore to send an access code. it also does not recognize my phone number when trying to recover password.
GetHuman-parkskim did not yet indicate what Yahoo should do to make this right.
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How GetHuman-parkskim fixed the problem
To fix this I waited ** hours and tried it again
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Yahoo

Customer service issue
Reported by GetHuman-parkskim
Jun 6th, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 6 customers so far
Similar issue to 465 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-parkskim started working on this issue
Jun 6th 3:53am
GetHuman-parkskim confirmed the issue is fixed. Hooray!
Jun 7th 1:38pm
GetHuman-parkskim confirmed the issue is fixed. Hooray!
Jun 11th 3:15am