Hello. I can’t retrieve my password. My password was on my iPhone, which crashed. The p...

GetHuman754298's customer service issue with Yahoo from June 2018

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Help with my Yahoo issue
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GetHuman754298's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman754298 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman754298 can let us know if they help or not.
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Before contacting them, items GetHuman754298 may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman754298's own words
Hello. I can’t retrieve my password. My password was on my iPhone, which crashed. The phone number on my account is an old phone number and I never updated the information on yahoo. I can not access the email with and therefore I can’t get a new one that way either. I need to access the account, all my accounts are linked to this one account. The email I need access to is *****@***.com, my old phone number was ***-***-*****The new phone number is ***-***-****. Thank you
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Yahoo

Customer service issue
Reported by GetHuman754298
Jun 5th, 2018 - a yr ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
Similar issue to 110 others
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Timeline
GetHuman754298 started working on this issue
Jun 5th, 2018 10:54pm