My computer was stolen and it had all my passwords and information on it. My gmail kee...
GetHuman-alanabba's customer service issue with Yahoo from June 2018
Help with my Yahoo issue
GetHuman-alanabba's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-alanabba will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-alanabba can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Yahoo has better answers for you: Yahoo Help Center
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-alanabba's own words
My computer was stolen and it had all my passwords and information on it. My gmail keeps sending confirmations to Yahoo and my Yahoo keeps sending confirmations to gmail and both send messages to my old phone ********** which is also gone. **I can't get into either and I had to get a new phone as well. I had hundreds of passwords to things nobody could remember them all, so how do I get either of these accounts back? I have my ID and everything that could possibly identify me as me. So this shouldn't be that hard to do yet it's getting frustrating since I can't even pay some bills without that info.
GetHuman-alanabba did not yet indicate what Yahoo should do to make this right.
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