I need my old Yahoo account back I forgot password and no longer have the same number...

GetHuman-helenjor's customer service issue with Yahoo from June 2018

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The issue in GetHuman-helenjor's own words
I need my old Yahoo account back I forgot password and no longer have the same number ...I am having so many problems trying to get it back because a family member set it up for me and we don't speak no more for * years personal matters so the email address she set it up with I can't use to get back my old account I don't know what to do please can you help me thankyou
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Yahoo

Customer service issue
Reported by GetHuman-helenjor
Jun 5th, 2018 - a yr ago
I have an issue with Yahoo too
Fixed
Seen by 27 customers so far
Similar issue to 644 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-helenjor started working on this issue
Jun 5th, 2018 11:36am
GetHuman-helenjor indicated the issue is not fixed yet.
Jun 5th, 2018 1:01pm
GetHuman-helenjor indicated the issue is not fixed yet.
Jun 5th, 2018 1:24pm
GetHuman-helenjor indicated the issue is not fixed yet.
Jun 5th, 2018 1:25pm
GetHuman-helenjor indicated the issue is not fixed yet.
Jun 5th, 2018 2:41pm
GetHuman-helenjor indicated the issue is not fixed yet.
Jun 12th, 2018 9:14pm