It has been a week that I cannot access my email account. Whenever I enter my email id...

GetHuman-anastgi's customer service issue with Yahoo from June 2018

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Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-anastgi's own words
It has been a week that I cannot access my email account. Whenever I enter my email id i get the message that “we cannot recognise this email adress” and if I try to enter the security email adress or the phone number I had entered when making my account, the same message appears: none of them is recognised. My email adress was not inactive, I had sent many emails during the last month. In addition, when I try to use my alternative email account and send a mail to my main one, I get the notice that it does not exist. I would like to gain access to my account again.
GetHuman-anastgi did not yet indicate what Yahoo should do to make this right.
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Customer service issue
Reported by GetHuman-anastgi
Jun 4th, 2018 - 5 mons ago
I have an issue with Yahoo too
Fixed
Seen by 31 customers so far
Similar issue to 488 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-anastgi started working on this issue
Jun 4th 12:37pm
GetHuman-anastgi indicated the issue is not fixed yet.
Jun 4th 1:45pm
GetHuman-anastgi indicated the issue is not fixed yet.
Jun 4th 1:46pm
GetHuman-anastgi indicated the issue is not fixed yet.
Jun 4th 6:10pm
GetHuman-anastgi indicated the issue is not fixed yet.
Jun 5th 10:17am
GetHuman-anastgi indicated the issue is not fixed yet.
Jun 5th 6:47pm
GetHuman-anastgi indicated the issue is not fixed yet.
Jun 9th 11:41am