I need to get back into my yahoo account. I do not have the phone number I have on my yahoo account. And I forgot my password. I just want help getting into my yahoo mail

GetHuman849520's customer service issue with Yahoo from July 2018

4 views | 26611 similar | 0 following
Help with my Yahoo issue
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The issue in GetHuman849520's own words
Get into my email account. I don't remember my password and my phone number has changed so I cannot get the code to get back into my account because I no longer have that phone number. ... I had to get a knew phone number and I can't remember my password for my yahoo account. Since my phone number has changed I cannot get into my email.*How do I get back into my yahoo account? It wants to send me a code on my old phone but I do not have that phone number anymore.
That I do not have my old number and they continually want to send me a code to the number I do not have any more. I do not know my password and I do not have the number that I had when I made my password for my yahoo mail account.
I need my password so I can get into my yahoo mail account. I have a different phone number it is ********** if you could send the code to this number or I can answer questions regarding my account so you will let me reset my password or send me my password.
I have been a customer for a good *** years and I have never had this problem. If I would forget my password I would have to answer some questions and I could get back in my account. There is no option to do that any more.
I have tried everything I could possibly try. I spent hours trying to get into my yahoo mail account.
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Yahoo

Yahoo mail
Customer service issue
Reported by GetHuman849520
Jul 4th, 2018 - 4 years ago
Fixed
Seen by 4 customers so far
Similar issue to 26611 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman849520 started working on this issue
Jul 4th, 2018 6:16pm
GetHuman849520 indicated the issue is not fixed yet.
Jul 5th, 2018 7:21pm
GetHuman849520 indicated the issue is not fixed yet.
Jul 5th, 2018 7:37pm
GetHuman849520 indicated the issue is not fixed yet.
Jul 10th, 2018 8:12pm

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