I need to reset my email but the old recovery is not something I can access. I need the account reset and sent to something I can access .

GetHuman-jagsfan's customer service issue with Yahoo from May 2018

Help with my Yahoo issue
The issue in GetHuman-jagsfan's own words
Log into my email. Passwords didn’t work and now has locked me out. I need it reset. ... My other yahoo account (*****@***.com) is locked because the email or phone number associated I no longer have. It will not allow me to reset password without an account key. Can you please help.
I not able to retrieve a key from the email for recovery on the account. I need another method to rest the password.
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Customer service issue
Reported by GetHuman-jagsfan
May 27th, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 11 customers so far
Similar issue to 88 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-jagsfan started working on this issue
May 27th 1:22pm
GetHuman-jagsfan indicated the issue is not fixed yet.
May 27th 4:40pm
GetHuman-jagsfan indicated the issue is not fixed yet.
May 27th 4:41pm
GetHuman-jagsfan indicated the issue is not fixed yet.
May 27th 4:42pm
GetHuman-jagsfan indicated the issue is not fixed yet.
May 27th 4:43pm
GetHuman-jagsfan indicated the issue is not fixed yet.
May 27th 6:20pm
GetHuman-jagsfan indicated the issue is not fixed yet.
May 27th 6:38pm
GetHuman-jagsfan indicated the issue is not fixed yet.
May 28th 10:57pm
GetHuman-jagsfan indicated the issue is not fixed yet.
May 30th 2:26pm