I can't remember my password and it won't let me reset it

GetHuman-babogacz's customer service issue with Yahoo from May 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-babogacz's own words
Sign in and change my password ... I have a Yahoo email account and I cannot remember the password and over ** years ago I had a different phone number than I do now so I cannot reset my password.
It keeps telling me that there is nothing I can do
I need to change my phone number on my account so that I can sign into my email.
I have had this email for over ten years
I have an issue with Yahoo too
How GetHuman-babogacz fixed the problem
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Customer service issue
Reported by GetHuman-babogacz
May 27th, 2018 - 8 mons ago
I have an issue with Yahoo too
Seen by 4 customers so far
Similar issue to 110 others
0 customers following this
Items needed
Email on Account
Name of Account Holder
GetHuman-babogacz started working on this issue
May 27th, 2018 3:06am
GetHuman-babogacz indicated the issue is not fixed yet.
May 27th, 2018 3:07am