GetHuman-sophiamy's customer service issue with Yahoo from May 2018
Help with my Yahoo issue
First: share to improve GetHuman-sophiamy's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sophiamy's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sophiamy will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sophiamy can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Yahoo has better answers for you: Yahoo Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-sophiamy may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-sophiamy's own words
The problem: My Yahoo account was hacked. *nd
GetHuman-sophiamy did not yet indicate what Yahoo should do to make this right.
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