I was sent an email because of the new rules re privacy and new data regulations on Fri...

GetHuman-ohjoanne's customer service issue with Yahoo from May 2018

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The issue in GetHuman-ohjoanne's own words
I was sent an email because of the new rules re privacy and new data regulations on Friday ********. I was asked to review and agree I had to put my email address and my password. I said I had forgotten my password they sent me a key reminder which does not work. Maybe that works with the App which I can’t use on my phone as it iPhone *. I need help thanks. Can’t my password be reset so I can create a new one?
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Customer service issue
Reported by GetHuman-ohjoanne
May 25th, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 4 customers so far
Similar issue to 62 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-ohjoanne started working on this issue
May 25th 8:23pm
GetHuman-ohjoanne indicated the issue is not fixed yet.
May 25th 9:26pm
GetHuman-ohjoanne indicated the issue is not fixed yet.
May 27th 1:11pm