I am having trouble getting into my email both on my phone and my laptop. Everything I...

GetHuman-leifbor's customer service issue with Yahoo from May 2018

Help with my Yahoo issue
The issue in GetHuman-leifbor's own words
I am having trouble getting into my email both on my phone and my laptop. Everything I try to login, the website sets me up for an access key code via my old galaxy J* cell phone. However, I have recently got a new galaxy J* cell phone with the same number that was on my old one. Having said that, I cannot get into my email at all because of the code deal. I do have a password for my email but I am not given the opportunity to use it. Any help would be really appreciated.
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Customer service issue
Reported by GetHuman-leifbor
May 22nd, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 4 customers so far
Similar issue to 220 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-leifbor started working on this issue
May 22nd 2:55am
GetHuman-leifbor indicated the issue is not fixed yet.
May 22nd 5:39am
GetHuman-leifbor indicated the issue is not fixed yet.
May 22nd 5:41am