just want to get into my email. to bad yahoo support cant email me back

GetHuman705008's customer service issue with Yahoo from May 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman705008's own words
access my email ... i am trying to access the account *****@***.com. i lost my phone yesterday and i need to access my email but its making me use the mobile verification which i dont have and i dont have access to the secondary email anymore. problem is that im using a labtop that is a new device so it is prompting me to use mobile verification.
i dont have access to the phone or the back up email and im on a new device so i cant get past the mobile verification
get access to my email
I have an issue with Yahoo too
How GetHuman705008 fixed the problem
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Customer service issue
Reported by GetHuman705008
May 21st, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 7 customers so far
Similar issue to 204 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman705008 started working on this issue
May 21st 6:06pm
GetHuman705008 indicated the issue is not fixed yet.
May 22nd 1:25am
GetHuman705008 indicated the issue is not fixed yet.
May 22nd 7:12pm
GetHuman705008 indicated the issue is not fixed yet.
May 22nd 7:16pm
GetHuman705008 indicated the issue is not fixed yet.
May 22nd 7:17pm