I've had my yahoo email account for years. I changed my password many times, and saved...

GetHuman-gargolac's customer service issue with Yahoo from May 2018

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1 following
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GetHuman-gargolac's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gargolac will want to follow the link below to head to their help center. We will check on GetHuman-gargolac later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-gargolac may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-gargolac's own words
I've had my yahoo email account for years. I changed my password many times, and saved them to different phones. I recently purchased a new phone and transferred my information to my new phone,but I can't log into my yahoo email address. It asks me * missing digits of an old phone number, which I don't have anymore*but I answered it correctly and yahoo wants to send a code to that number.*I don't have that number anymore or access to any of the old email accounts listed. Yahoo doesn't give me the option of answering my security questions that I installed when first starting my account. *Can you please help me get back into my account?
GetHuman-gargolac did not yet indicate what Yahoo should do to make this right.
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Customer service issue
Reported by GetHuman-gargolac
May 19th, 2018 - 8 mons ago
I have an issue with Yahoo too
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Seen by 9 customers so far
Similar issue to 259 others
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GetHuman-gargolac started working on this issue
May 19th, 2018 9:36pm