I am trying to help my husband recover his yahoo account. He cannot remember his passwo...

GetHuman-terri_h_'s customer service issue with Yahoo from May 2018

37 similar
1 following
Help with my Yahoo issue
First: share to improve GetHuman-terri_h_'s odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-terri_h_'s next move: try the Yahoo help center again.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-terri_h_ will want to follow the link below to head to their help center. We will check on GetHuman-terri_h_ later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-terri_h_ may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-terri_h_'s own words
I am trying to help my husband recover his yahoo account. He cannot remember his password and his security question keeps saying answer is wrong
GetHuman-terri_h_ did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-terri_h_ fixed the problem
We are waiting for GetHuman-terri_h_ to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid
Follow this issue
See how GetHuman-terri_h_ fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-terri_h_
May 19th, 2018 - 9 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 21 customers so far
Similar issue to 37 others
1 customer following this
Follow this issue to see how it gets fixed
GetHuman-terri_h_ started working on this issue
May 19th, 2018 7:36pm