I tried to use an old email address that I had not used for a few years and a message c...

GetHuman-giovcris's customer service issue with Yahoo from May 2018

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The issue in GetHuman-giovcris's own words
I tried to use an old email address that I had not used for a few years and a message came up saying it didn't recognize this email. The email address I tried to use was *****@***.com. Did it get inactivated because it wasn't used, if so can it be reactivated? I also tried to open another new email address but I discovered that it's not possible now without a cell phone number. That's ridiculous! What if someone doesn't have a cell phone? We used to be able to open email addresses without a cell phone number in the past - it should still be possible. People can have a computer or another device and not have a cell phone.
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Customer service issue
Reported by GetHuman-giovcris
May 18th, 2018 - 10 mons ago
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GetHuman-giovcris started working on this issue
May 18th, 2018 11:43pm