I forgot my password to my Yahoo account. *****@***.com when I try to reset my passwor...

GetHuman692570's customer service issue with Yahoo from May 2018

152 similar
1 following
Help with my Yahoo issue
First: share to improve GetHuman692570's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman692570's next move: try the Yahoo help center again.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman692570 will want to follow the link below to head to their help center. We will check on GetHuman692570 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman692570 may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman692570's own words
I forgot my password to my Yahoo account. *****@***.com when I try to reset my password it does not ask me my security questions it asked me to send a pass key to a email I don't remember seeing. I could tell you a lot of information about that account for example what year it was made some of the emails from other people that may be on there a few of the older passwords that have been used on it. Please contact me back as soon as possible I would like to get back into my email. there are lots of old emails I need to get into.
GetHuman692570 did not yet indicate what Yahoo should do to make this right.
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Customer service issue
Reported by GetHuman692570
May 17th, 2018 - 10 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 14 customers so far
Similar issue to 152 others
1 customer following this
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GetHuman692570 started working on this issue
May 17th, 2018 5:37am