I have a Samsung I pad and cannot access my e mail account, I have tried the help syste...

GetHuman-jimhorsb's customer service issue with Yahoo from May 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-jimhorsb's own words
Access my account on my I Pad ... I have a Samsung I pad and cannot access my e mail account, I have tried the help system but as a security check they are asking for certain numbers from my mobile phone, the problem is that this is an old phone and I have changed twice since beginning with yahoo, unfortunately, I omitted to update yahoo, hence I do not possess this phone anymore and cannot use the number as security
I have changed my mobile phone and do not remember my old number
I want to access my e mails on my I pad
* Years
I have followed all of the instructions in the help section to no avail
I have an issue with Yahoo too
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Yahoo

Yahoo.co.uk
Customer service issue
Reported by GetHuman-jimhorsb
May 16th, 2018 - 10 mons ago
I have an issue with Yahoo too
Fixed
Seen by 5 customers so far
Similar issue to 184 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-jimhorsb started working on this issue
May 16th, 2018 9:37pm
GetHuman-jimhorsb indicated the issue is not fixed yet.
May 17th, 2018 7:29am
GetHuman-jimhorsb indicated the issue is not fixed yet.
May 17th, 2018 7:34am
GetHuman-jimhorsb indicated the issue is not fixed yet.
May 17th, 2018 6:41pm