Can't get into my email. I don't know my password and the phone number is old and I don...

GetHuman-kmath's customer service issue with Yahoo from May 2018

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Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-kmath's own words
Can't get into my email. I don't know my password and the phone number is old and I don't have access to the alternate email address.
GetHuman-kmath did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman-kmath
May 16th, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 8 customers so far
Similar issue to 547 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-kmath started working on this issue
May 16th 9:19pm
GetHuman-kmath indicated the issue is not fixed yet.
May 18th 11:02pm
GetHuman-kmath shared this issue with others over email
May 18th 11:04pm
GetHuman-kmath confirmed the issue is fixed. Hooray!
May 18th 11:05pm
GetHuman-kmath confirmed the issue is fixed. Hooray!
May 21st 10:56pm